Phone
Main Support Phone Line:
(844) 602-4015
Please feel free to call us for any assistance. If unavailable, please leave a voice message, and we should return your call within a business day.
Fax
If you wish to submit any documents to us, they may be faxed to
(800) 960-0156
*The preferred method to submit files is via the secure file transfer on our portal.
Chat
We have live assistance available to you between 9:00 AM and 4:30 PM Eastern Time; if you click the Chat widget on the bottom-right of our home page or help site, you can connect with a live representative.
If no representative is available or you are contacting us out of hours, a Help widget will be available instead. Please use this to to submit your inquiry directly to 401KInABox. One of our representatives will reach out with additional information as soon as possible.
Current clients:
support@401kinabox.com
New clients:
sales@401kinabox.com
If you are interested in signing up for a plan, but are unsure how to proceed on the website, please reach out to us. We would be happy to provide additional instructions or set up a phone meeting to guide you through.
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